Tyme Global’s text messaging software enables two-way texting between hotels and guests. A simple 160-character SMS text, from any cell phone, new or old, is all that’s needed.
How the Hotel SMS Texting Software Works:
Tyme Global has the technology to make your main hotel number textable.
Guests can text the main hotel number already stored in their phone’s contacts—No need to remember or save another number to text!
How Texting Platform Can Be Used:
Tyme Global SMS Hotel Software
Tyme Global Text Messaging Capabilities
Guest to Hotel/Hotel to Guest: Two-way communication
Front desk blast texting to guests
Employee to employee
Concierge services
SMS Texting Software Benefits:
API to property management system, optional
Use your same number to have guests text anywhere inside or outside the hotel about maintenance or housekeeping issues, room service orders, etc.
Eliminate language barriers
Handle concierge requests
Provide step-by-step directions to lost guests
Bulk message or specifically text guests about their room, weather reports, turndown service, hotel maintenance, etc.
Communicate with employees via text about shift changes, emergencies, etc.
Wake Up Call Module:
Text the words “wake up” and the time and a wake up call is entered into the system. The guest will receive the text at the selected time. Text “cancel wake up call” to cancel. Wake up calls are stored in the Wake Up Call Module of texting platform. As an upgrade, Wake Up Calls can be synched to Tyme Global’s customized Wake Up Call platform, where the hotel is automatically dialed at time of the wakeup to initiate the call, eliminating human error dialing wrong room and/or wrong time. Text us or call us at 212-796-1950 for a full demo.
Keywords to Text:
Address—immediately notifies you of the hotel’s address in case you forget
Room—you room number if you forget
Restaurants—list of great restaurants in the vicinity of your hotel
Weather—today’s weather for the hotel’s zip code
Text can also be used for…
Valet parking
Room service orders
Restaurant reservations
Folio requests
Contact us today or schedule a demonstration.