You want the best for your hotel guests. We make it happen.

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Our Company

Tyme Global Technologies is a New York based company that specializes in software and communications solutions for the hospitality industry. With a combined 40+ years of hotel experience and servicing more 400 hotels with their technological and amenity requirements, our management team understands how to provide a quality guest experience. Tyme Global specializes in operator services, ticketing software, PBX and backup voice solutions, and text messaging. For list of references, please contact us.

SERVICES

Tyme Global specializes in the following services for hotels: – PBX Internal Calls – PBX External Calls – Voice Operations – Text Messaging – Wake Up Call Management – Room Service Order Taking – Restaurant Reservations – Hotel Reservations – Housekeeping & Maintenance ticket dispatch – Parking Valet dispatch

Products

Tyme Global Technologies offers a host of products to ensure smooth day-to-day operations for your business including: – The Tyme Global Gateway – Primary voice services using Tyme Global SIP trunking – Backup voice line services via our Tyme Global Gateway – Text messaging software

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How We Can Help

Using the latest advances in telecommunication technology, Tyme Global integrates with your systems and delivers seamless operator services that focus on making your guests right at home and provides cost savings in the hotel industry. The combination of technology and our intense staff training relieves you and your on-site staff of the stress and hassle of having to manage inbound phone calls and staff a separate department, allowing you to focus on your guests.
Tyme Global significantly reduced the hotel’s expenses!

Tyme Global worked with the hotel’s infrastructure team to fully integrate into their PBX system. Vigorous testing was done over a week and a specialized console was built for Tyme Global’s systems to recognize room numbers and guest names. At the same time, Tyme Global’s staff went through an intense week-long training program to understand the hotel’s products and the verbiage required to satisfy the service level clientele expected.

  • Tyme Global Gateway
  • Backup Voice Provider
  • Primary Voice Provider
  • Texting Software

The Management Team

Executive Biographies
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Ryan Levin

CEO
Ryan has been involved in the hospitality industry since 2002 and is currently partnering with over 400 hotels in the United States. He is the founder of Guest Valet, a hotel supply company, providing a wide range of guest amenities to his partner hotels. Ryan is keyed into the hotel industry and has a record of providing excellent products in an efficient and cost effective manner. He has an extensive understanding of hotel needs and how to provide it as cost efficiently as possible. Ryan has been running his own businesses for the last 15 years and manages a staff of 50.
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Lori Henschen

COO
Lori earned her MBA from the Fisher College of Business at The Ohio State University, majoring in Leadership and Human Assets. Since 2006, Lori has been recruiting, interviewing and hiring over 200 staff in various industries.
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David Cristescu

CFO
David is a senior vice president at Macquarie Bank Ltd and has been in the banking industry since 1999. David started his career as a derivatives trader for the ANZ Banking Group where he actively managed the bank’s largest and most profitable trading book and was responsible for clearing, structuring and executing highly complex derivatives for major corporations.

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